Privacy Policy

This Privacy Policy ("Policy") explains the privacy practices of Pro Plumbers Corp regarding the personal information we may collect when you visit our website (the “Site”) and how we use and share that information. Your prior activities on the Site may have been governed by an earlier version of this Policy. If you have questions about our offline privacy practices, please contact Pro Plumbers Corp directly.

From time to time, we may use your information for new, unanticipated uses not previously disclosed in our Policy. If our information practices change materially, we will post the changes to our Site and revise our Policy accordingly. If we have collected personally-identifying information from you, we will notify you and secure your consent before using your personal information in new ways.

What Information Do We Collect?

Personal Information

We collect personal information that you voluntarily provide to us when using our Site—for example, when requesting a quote, scheduling service, or providing feedback. This information includes:

• Name
• Email Address
• Postal Address
• Phone

Other User Information We Collect

For every visitor to our Site, we automatically collect certain technical information and store it in log files. This includes browser type and version, operating system, referring/exit pages, date/time stamps, and the frequency of visits. This data is collected in aggregate form and is not linked to an individual user’s personal information.

Cookies

We use cookies to improve your navigation experience and track session information (such as which pages you visited). Our advertising partners may also place cookies on your browser to show you relevant ads based on your interests. You can choose to reject cookies through your browser settings, though this may limit your ability to use certain areas of the Site.

Analytics

We use tools like Google Analytics to understand how visitors interact with our Site. These tools may collect data such as your IP address and clickstream information. We do not combine analytics data with personally identifiable information.

How Do We Use and Share the Information We Collect?

We store and process your personal information to:

• Process and fulfill service requests and orders.
• Provide locally relevant information.
• Respond to your inquiries and provide customer support.
• Assist with our recruitment and promotional efforts.

Because we operate through local contractors and franchisees, we share your information with them as necessary to schedule and provide the services you have requested.

Note: We do not rent or sell your email, postal address, or contact information to unaffiliated third parties, except in the event of a business merger or sale where customer data is transferred as a business asset.

Security

The security of your personal information is a priority. We follow industry standards to protect the data submitted to us against loss, misuse, or alteration. All network connections are secured via an SSL certificate with SHA-256 encryption.

Please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we use commercially reasonable means to protect your data, we cannot guarantee its absolute security.

How to Correct Your Information

If you wish to update or correct any personal information we have on file, please send your request to: [email protected].

To protect your privacy, we may ask for information to verify your identity before disclosing or modifying any records.

SPAM Policy

Pro Plumbers Corp does not participate in unsolicited bulk email ("Spam"). We do not sell or disclose customer lists or email addresses to unrelated third parties for their marketing purposes.